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Frequently Asked Questions
Here are some answers that may help you save some time…
We provide a complete support package to cover all aspects to do with catering equipment. We also offer one-off repairs and installations if you aren’t looking for something long-term.
We provide support on all leading manufacturing brands such as Rational, Infrico, Sveba Dahlen and more. We also work with all types of commercial catering equipment ranging from ovens to coffee machines.
This depends on the respective manufacturer’s warranty policy.
Yes, our support desk is open 24/7, 365 days a year.
We work around-the-clock on a 4 hour call-out guarantee. This means our engineers can get there within 4 hours, with tracking and regular updates to keep you informed.
Every commercial kitchen needs hand-washing stations, dishwashing equipment, an ice machine, a refrigerator, and a freezer. Many businesses will require more than that, but these items are vital for startup kitchens.