Emergency Services

Our engineers work around the clock catering to your needs!

Caterglobe are here in the event of a breakdown

We are committed to being your 24/7 emergency service provider. When equipment failures happen, we want you to know that we are available to help you around the clock. To minimise the stressful downtime, we offer 24/7 4 hour emergency call outs to get your kitchen up and running as quickly as possible.We know that a leaking oven or a faulty refrigerator means that you can’t run your kitchen, and every second of your machines not working is costing you time and money, as well as killing customer satisfaction. Once that happens, your emergency becomes our priority!

We repair the worlds leading manufacturing brands:

What we offer

We work with all types of equipment

Our engineers have experience working with a wide range of commercial catering equipment. Here are a few examples…


From charcoal grills to electric grills.

Refrigeration & AC

We can maintain and repair all types of refrigeration ranging from ice machines to provers.

Coffee Machines

Our engineers have the knowhow in being able to assess your coffee equipment and are trained to fault find and repair wherever possible.

Commercial Fryers

We repair single basket, twin basket, drum fryers and more.

Bread Slicers

Whatever size your bread slicer is, we can fix it.

Commercial Ovens

We can repair your convection oven, 4 burners, 6 burners & solid tops, natural gas, LPG & electric.

Providing solutions to your catering business​

Have a problem with your kitchen? Don’t hesitate to contact us and our friendly team will be right with you!

Have you been experiencing regular breakdowns or faults in your catering equipment? We know, it’s extremely frustrating! To prevent and minimise these unneccesary faults, planned preventative maintenance is the advised from equipment experts. Doing this, you will ensure your high-value equipment will perform to its best of ability, and will prevent future faults and breakdowns. Always remember that prevention is better than cure!

Featured Questions

Frequently Asked Questions

Here are some answers that may help you save some time…

We provide a complete support package to cover all aspects to do with catering equipment. We also offer one-off repairs and installations if you aren’t looking for something long-term.

We provide support on all leading manufacturing brands such as Rational, Infrico, Sveba Dahlen and more. We also work with all types of commercial catering equipment ranging from ovens to coffee machines.

This depends on the respective manufacturer’s warranty policy.

Yes, our support desk is open 24/7, 365 days a year.

We work around-the-clock on a 4 hour call-out guarantee. This means our engineers can get there within 4 hours, with tracking and regular updates to keep you informed.

Every commercial kitchen needs hand-washing stations, dishwashing equipment, an ice machine, a refrigerator, and a freezer. Many businesses will require more than that, but these items are vital for startup kitchens.